Project Overview
TechCorp Global needed to modernize their legacy HR systems and create a unified employee experience. We built a comprehensive employee portal that serves as the central hub for all employee needs, from onboarding to retirement.
The Challenge
- Legacy systems scattered across 15+ different platforms
- Manual HR processes causing delays and inefficiencies
- Poor employee experience leading to low adoption
- No mobile access for field employees
- Limited self-service capabilities
- Compliance requirements across multiple jurisdictions
- Integration with existing SAP and Workday systems
Our Solution
Platform Features
For Employees:
- Personal dashboard with personalized widgets
- Benefits enrollment and management
- Time off requests and approvals
- Payslip access and tax documents
- Training and development resources
- Company directory and org charts
- Internal job postings
- Document repository
- Performance reviews and goals
For HR Teams:
- Employee lifecycle management
- Onboarding and offboarding workflows
- Benefits administration
- Compliance tracking and reporting
- Analytics and insights dashboard
- Document management and e-signatures
- Policy management
- Announcement and communication tools
For Managers:
- Team overview and analytics
- Approval workflows (PTO, expenses, etc.)
- Performance management tools
- Team communication hub
- Budget and headcount planning
- Recruitment pipeline
Technology Stack
- Frontend: React with TypeScript, Redux for state management
- Backend: Node.js with Express.js
- Database: PostgreSQL for relational data, MongoDB for documents
- Cache: Redis for session management and caching
- Search: Elasticsearch for employee directory and documents
- File Storage: AWS S3 with lifecycle policies
- Authentication: OAuth 2.0 with SSO (SAML, LDAP)
- Infrastructure: AWS (ECS, RDS, ElastiCache, CloudFront)
- Monitoring: New Relic, CloudWatch
Security & Compliance
- Data Protection: End-to-end encryption for sensitive HR data
- Access Controls: Role-based access with fine-grained permissions
- Audit Trails: Complete logging of all data access and changes
- Compliance: GDPR, CCPA, SOC 2 Type II certified
- Single Sign-On: Integration with existing enterprise SSO
- Multi-Factor Authentication: Optional MFA for sensitive operations
Development Process
Phase 1: Discovery & Planning (6 weeks)
- Stakeholder interviews across 50+ departments
- Current state assessment
- Requirements gathering
- Architecture design
- Integration planning with legacy systems
Phase 2: Core Platform (16 weeks)
- Employee self-service portal
- Manager dashboard
- HR admin console
- Authentication and authorization
- Document management system
Phase 3: Integrations (12 weeks)
- SAP HCM integration
- Workday connector
- Benefits provider APIs
- Payroll system integration
- Learning management system
Phase 4: Mobile & Advanced Features (10 weeks)
- Progressive Web App (PWA)
- Push notifications
- Offline capabilities
- Analytics dashboard
- AI-powered chatbot
Phase 5: Migration & Launch (8 weeks)
- Data migration from legacy systems
- User training and documentation
- Phased rollout by department
- Post-launch support and optimization
Key Features
Smart Onboarding
- Automated welcome sequences
- Digital document signing
- Equipment and access provisioning
- Buddy system matching
- 30-60-90 day goal setting
Benefits Management
- Annual enrollment periods
- Life event changes
- Benefits comparison tools
- Cost calculators
- Provider directory integration
Time & Attendance
- Mobile clock in/out
- Geofencing for remote workers
- PTO balance tracking
- Automated approval workflows
- Integration with payroll
Performance Management
- Continuous feedback tools
- 360-degree reviews
- Goal setting and OKRs
- Development plans
- Skills assessment
Results & Impact
Adoption Metrics
- User Adoption: 95% of employees actively using the platform
- Daily Active Users: 8,500+ employees daily
- Mobile Usage: 40% of interactions via mobile
- User Satisfaction: 4.7/5 average rating
Business Impact
- HR Efficiency: 70% reduction in manual HR tasks
- Cost Savings: $2.5M annual savings from process automation
- Time Savings: 15 hours per week saved per HR staff member
- Paper Reduction: 90% reduction in paper-based processes
Employee Experience
- Onboarding Time: Reduced from 2 weeks to 3 days
- Response Time: HR ticket resolution time down 60%
- Self-Service: 80% of employee requests handled via self-service
- Engagement: 25% increase in employee engagement scores
Compliance & Risk
- Audit Time: Reduced audit preparation time by 75%
- Compliance Rate: 100% compliance with document retention
- Error Reduction: 85% reduction in data entry errors
- Risk Mitigation: Eliminated manual tracking of certifications
Integration Highlights
SAP HCM Integration
- Bi-directional employee data sync
- Real-time payroll data updates
- Organizational structure synchronization
- Position and cost center management
Benefits Providers
- Direct enrollment with major carriers
- Automated eligibility updates
- Claims data integration
- Provider directory sync
Learning Management System
- Course catalog integration
- Automatic transcript updates
- Certification tracking
- Compliance training enforcement
Client Testimonial
“Greicodex transformed our employee experience. What used to take weeks of back-and-forth now happens in minutes. Our HR team can finally focus on strategic initiatives instead of administrative tasks. The ROI was evident within the first quarter.”
— Chief Human Resources Officer, TechCorp Global
Technologies Used
- Frontend: React, TypeScript, Redux, Material-UI
- Backend: Node.js, Express.js, GraphQL
- Database: PostgreSQL, MongoDB, Redis
- Search: Elasticsearch
- Cloud: AWS (ECS, RDS, S3, CloudFront, Lambda)
- Integration: RESTful APIs, SOAP, SAML, LDAP
- Analytics: Google Analytics, Mixpanel, Tableau
- Monitoring: New Relic, CloudWatch, Sentry
- CI/CD: Jenkins, AWS CodePipeline
Lessons Learned
- Change Management: User adoption depends heavily on change management and training
- Phased Rollout: Department-by-department rollout reduced risk and improved feedback
- Mobile First: Field employees needed mobile access from day one
- Data Quality: Legacy data cleanup was more complex than anticipated
- Integration Complexity: Each legacy system required custom integration approach
Special Considerations
Accessibility
- WCAG 2.1 Level AA compliant
- Screen reader compatible
- Keyboard navigation support
- High contrast modes
- Multiple language support (12 languages)
Scalability
- Handles 10,000+ concurrent users
- Sub-second page load times
- 99.95% uptime SLA
- Horizontal scaling capability
- Global CDN distribution
Privacy
- Employee data residency compliance
- Right to be forgotten implementation
- Data portability features
- Consent management
- Privacy by design principles
Want to Transform Your Employee Experience?
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